Compliance

Arc Human Services (“AHS”) is committed to operating with integrity, transparency, and accountability in everything we do. We maintain a comprehensive Compliance and Ethics Program designed to promote ethical behavior, comply with applicable laws and regulations, and protect the individuals, families, and communities we serve.

Our Code of Conduct outlines the expectations we hold for employees, volunteers, contractors, vendors, and business partners. At its core, our Code emphasizes respect, honesty, professionalism, and the responsible stewardship of resources. We expect all who work with or on behalf of AHS to act ethically, treat others with dignity, safeguard confidential information, and speak up when something does not seem right.

Our Compliance Program includes clear policies and procedures, regular training and education, internal monitoring and auditing, and oversight by a designated Compliance Officer who reports to executive leadership and the Board of Directors. We actively encourage a “speak-up” culture and prohibit retaliation against anyone who raises concerns in good faith.

Concerns, suspected misconduct, or potential compliance issues may be reported directly to the Arc Human Services Compliance Officer at 724-222-6955 or through our Integrity & Compliance Hotline at 866-841-1878. The hotline is available 24 hours a day, 7 days a week to all employees, suppliers, people we support, and their families. Anonymous reports are welcome, and all calls are treated as strictly confidential.

By maintaining strong compliance practices, Arc Human Services works to ensure ethical operations, high-quality services, and trust with those we serve and our broader community.